SPECIFICATIONS

Planning a smart home upgrade for the holiday season? The Tuya Zigbee 3.0 Smart Gateway is the ultimate brain your home needs. Whether you want to voice-control your Christmas tree lights from the couch or manage your home security while away at a holiday party, this compact bridge does it all. Featuring advanced Zigbee Mesh technology, it ensures lightning-fast, ultra-stable connections for over 100 devices without lagging your WiFi. Seamlessly compatible with Alexa and Google Home, it’s the perfect holiday upgrade for tech enthusiasts and modern smart homes!

Standard Version · Smart Zigbee Gateway

1. One Hub, Full Control

Supports Tuya Zigbee protocol. Connect up to 64 devices to a single hub—centralize your entire smart home setup without purchasing multiple gateways. Saves space, saves hassle.

2. Local Execution, Works Offline

Pair with the Smart Life App to add Zigbee sub-devices (PIR sensors, door sensors, etc.) and create automation scenes. Scenes run locally—your automations keep working even when the internet goes down.

3. Strong Signal, Wall-Penetrating

Compatible with WiFi 2.4GHz for superior wall penetration. Stable communication through obstacles, ensuring full coverage for complex layouts.

4. Plug & Play, Minimal Setup

Wireless WiFi connection—no ethernet cable needed. Just power via Type-C for quick pairing. Flexible placement anywhere in your home.

Upgraded Version · Smart Zigbee Gateway with IR Remote

【All Standard features included, plus the following upgrades】

1. Enhanced Compatibility

Adds standard Zigbee 3.0 protocol support to Tuya Zigbee. Connect even more devices and effortlessly expand your smart home ecosystem.

2. IR Remote Control

Built-in infrared transmitter—directly control AC units, TVs, fans, DVD players and other IR appliances from the app. One-tap control, no more remote clutter.

3. Massive IR Code Library

Pre-loaded with 5000+ IR codes covering mainstream brands. Works right out of the box—no tedious pairing, no more buying batteries.

4. Smart Learning, DIY Ready

IR learning function copies signals from your original remotes. Compatible with niche brands—simply point and teach. (Note: Encrypted signals not supported for security reasons)

 

FAQ

Q:What are the suggestions for the installation location?

A:We suggest installing it in an open location. Do not install it in a closed iron box as it will affect signal transmission.The WiFi signal at the installation location must be normally.

Q:How many Bluetooth or Zigbee sub devices can it support?

A:In general, ZBG01/G01 PRO/G01 support 30 Zigbee sub devices (sensor class); If there are Route capable Deivce in the network, more Zigbee sub devices can be connected. ZBG01/ G01 PRO/BT03 supports 30 Bluetooth sub devices.

Q:What is the transmission distance?

A:The transmission distance of Zigbee is similar to WiFi. It can cover any location that a typical WiFi (2.4GHz) router can cover However, the direct isolation of the equipment may reduce the transmission distance. Low power Bluetooth typically has a transmission distance of 10-15 meters and can penetrate 1 to 2 walls.

Q:If my product is a Tuya WiFi product, do I need this device?

A:No, it can directly link to your WiFi router. Our device's WiFi function is only a communication method for connecting to Tuya cloud services, and it does not support WiFi device access.

Q: Does G01 support Tuya Bluetooth device?

A: NO. G01 does not support Bluetooth sub devices. ZBG01/G01 PRO/BT03 supports them.

Q: Does BT03 support Tuya Zigbee device?

A: NO. BT03 only support Bluetooth sub devices.

Q:What is the length of the cable used? What is the interface with the device?

A:The cable is 100cm. Currently, Micro USB is used, but we may modify it to Type-C without notification.The USB cable is only used for power supply and has no data function.

Q:What type of power adapter is required?

A:The power adapter is not included in the package.The power adapter needs to use 5V/1A or higher.We recommend using the power adapter of an old phone. Poor quality or power sufficient power adapters may cause unstable operation of the device.

Q: Why is there a time delay when I use it?

A: Smart IR Remote is operated by Tuya cloud services. At this point, you need to check if the connection from your phone to Tuya cloud service is delayed, and also check if the connection from your WiFi router to the cloud server is delayed (the app provides the function of device checking network).

Q: How do I know my WiFi router has a frequency of 2.4GHz?

A: Most routers come with a 2.4GHz frequency band, and this information is usually marked on the router's nameplate. Some routers default to turning off the 2.4GHz frequency. Please refer to the router's manual to turn on the 2.4GHz frequency.

Q: What do I need to do when configuration fails?

A: 1. Check whether the remote control is powered on or not. And ensure that the indicator light of Smart IR Remote is in fast flashing mode.

     2. Check whether your mobile device is connected to 2.4GHz WiFi network.

     3. Ensure that Smart Life has Bluetooth permission and confirm that the phone has Bluetooth turned on (some phones have low-power Bluetooth in GPS, if so, please ensure that the location information is turned on)

     4. Check your network connectivity, make sure the router is working properly.

     5. Make sure the WiFi password entered is correct when adding remote control.

     6. Confirm that the WiFi router does not have restricted access features, such as Mac address whitelist.

     7. If WiFi 2.4GHz and 5GHz use the same SSID, you can try changing the name and have your smartphone connect to WiFi 2.4GHz.

     8. If the configuration still fails, please turn off your phone's Bluetooth, long press the Smart IR Remote Reset Button for 5 seconds to switch the device's indicator light to slow flashing mode, and then add it using AP mode. Select the slow flashing indicator light option on the add page to enter AP mode, and the APP page will guide you through the operation.

Q: Why can't I see the gateway device on the third-party smart speaker / Amazon Alexa / Google Home / Yandex Alice ?

A: Yes, our device is a gateway, and gateway devices are not displayed by third parties. What can be displayed are the sub devices linked under the gateway, of course, the sub devices must have support for third parties to be displayed.